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Meet Frontdesk: Director of Technology

For this edition of Meet Frontdesk, we spoke with Justin Knapp, Director of Technology. Justin started at Frontdesk 2 years ago as a web developer. After a year of owning it and proving his growth mindset, he took a promotion as an IT manager. This year, he was promoted again to Director of Technology. When he’s not working, you can find Justin learning Taekwondo, playing video games, or playing board games with friends and family. 

Tell me about your role and what you do here at Frontdesk?

I’m the Director of Technology. I direct the direction of third party and internal software. I try to figure out what our internal team needs and get the software going in that direction. If the company needs the website updated for the booking engine, I work with our developers to get it updated to reflect that. I help decide on third party software as well as make sure support is running smoothly and pulling in developers to figure out what’s wrong if needed. I dabble with everything.

What do you enjoy most about your role?

I can really help make people’s quality of life better in their different roles by improving our technology and that makes my job very satisfying.

What were you doing before Frontdesk and what brought you here?

I was the head of support at an Internet service provider software company. Internet service providers would purchase our Saas and use it to run their equipment. I was head of support so I worked with the presidents of internet providers, keeping them calm and working through problems if something was broken. I had just finished my bachelors degree and wanted to use more of my dev skills and Jesse and Mike made me very interested in the company. Frontdesk was a good place to be a developer.

What has been your biggest learning experience since starting at Frontdesk?

It sometimes isn’t about figuring out the next best thing for the company as much as it is communicating the best next for the company. If I have the next best thing but I can’t explain why then it doesn’t matter. Communication has been my biggest learning experience. It’s important to know how to communicate better with all the other teams.

What advice would you give to others in your role?

Keep asking for more and trying to do more. This job is as much as you make it to be. If you want to figure out how to automate or investigate and do more than the basics, you can do that here. A go-getter attitude means everything to our company. It’s about what you make of your work. If you go above and beyond, the sky’s the limit here.

What surprised you about working at Frontdesk?

I went from a very hostile work environment to a very relaxed workplace. Frontdesk has a very relaxed nature, willingness to give feedback to each other, the helpfulness from the team.

What is your favorite Frontdesk city?

Jacksonville, I like Florida. I like the weather and there’s so much to do out there. There are some beaches 5 minutes away from our stays, shopping, restaurants, and breweries.

Bucket list place to visit?

Japan. I have a friend who lives over there and it’s been on my and my wife’s bucket list for as long as I can remember.

Discover Austin: Welcome to Our New City!

Frontdesk is excited to welcome you to our newest city: Austin, TX! The fun and unique vibe of Austin makes it one of the most beloved cities in America. Austin is known for its live music, smoky BBQ, colorful murals, and so much more. The never-ending conferences, music, and sporting events hosted in Austin attract people to visit all year round! We’ve put together a guide with our top recommendations in this vibrant city!

Neighborhoods

Downtown

Downtown Austin should be at the top of your list if you’re looking for bustling activities day or night. Downtown is home to live music venues, historic theaters, fine-dining restaurants, and trendy boutiques. Staying in this neighborhood puts you at the center of the action!

South Austin

South Austin sits across the river from downtown and is a favorite destination for locals to visit. This neighborhood is a combination of old and new with trendy restaurants and bars spread among long-time Austin originals.

East Austin

East Austin is one of the city’s biggest and fastest-growing neighborhoods. It’s known for being one of the most diverse neighborhoods in Austin. In this area, you’ll find a wide range of cuisine and culture as well as galleries and colorful street art.

What To Do

Photo Courtesy of Sixth Street Facebook Page

Visit Sixth Street

Sixth Street is a historic street and entertainment district in Austin. The street is bustling with restaurants, bars, and live music. Sixth Street is sure to capture the vibrancy of the city and it’s a favorite spot for locals. 

Photo Courtesy of Zilker Park Facebook Page

Visit Zilker Park

Zilker Park is located in the heart of South Austin and is the perfect place if you’re looking to spend your day outdoors. The park offers many different types of outdoor activities, such as hiking, biking, kayaking, jogging, and more! If it’s warm outside, you can even swim at Barton Springs, a natural underground spring-fed pool that stays a cool 68 degrees year-round.

Photo Courtesy of The White Horse Facebook Page

Learn to Two-Step at The White Horse

While in Austin, don’t miss the chance to head over to The White Horse to get your Texas honky-tonk on. Two-stepping is a popular country dance and is one of Austin’s famous pastimes. The White Horse has live music and dancing every night of the week!

Photo Courtesy of The Mount Bonnell Facebook Page

Hike Mount Bonnell

Take a hike up Mount Bonnell for the best views of Austin! This short hike is one of the highest points in Austin at 781 feet. The trail is free to access and even offers free parking!

Photo Courtesy of Bats Under the Congress Avenue Bridge Facebook Page

See the Bats

Every evening at sunset from March to October, more than 1.5 million bats fly out from underneath the South Congress Bridge. Beneath this bridge lives the world’s largest urban colony of Mexican free-tailed bats. The sight of the bats flying across Lady Bird Lake is so amazing it draws in hundreds of spectators each night.

Eats

Breakfast/Brunch

If you’re looking for breakfast or brunch in Austin, head to Paperboy. They offer creative breakfast dishes made from locally sourced ingredients, as well as high-quality coffee and bar options. Paperboy is open 8 am-2 pm Monday through Wednesday and 8 am-3 pm Thursday-Sunday.

Lunch

For lunch, head to Austin’s first food hall, Fareground. With over 120 freshly made items from 6 eateries, there is something for everyone at Fareground. The food hall is open daily from 11 am to 9 pm and offers dining options such as burgers, sandwiches, salads, tacos, dumplings, Israeli street food, and so much more!

Dinner

For a nice dinner, we recommend Aba. Aba is a hip spot serving seafood & Mediterranean classics such as kebabs, hummus & falafel in a gorgeous setting. They also offer rare, Mediterranean-inspired wines and hand-crafted, creative cocktails.

Drinks

Austin, Texas is a lively city home to many bars great for drinking, dancing, and live music. A few of our favorites in the city include Upstairs at Caroline, Whisler’s, and Here Nor There. Looking for a wine bar? Try LoLo! Are you a beer drinker? Check out Southern Heights Brewing Company!

Best Way to Get Around

The easiest way to get around Austin is by bus or light rail. The Capital Metro is Austin’s public transit system and connects downtown with the Austin-Bergstrom International Airport. Taxi’s, Uber, Lyft, and Ride Austin – a local ride-hailing option – also operate in the area. For those looking to get a workout in while touring the city, there are several bike rental options available including Austin B-Cycle, Austin Bike Tours & Rentals, and more! Scooter rentals including Lime and Bird are also available in Austin.

Meet Frontdesk: Revenue Manager

For this edition of Meet Frontdesk, we spoke with Jenn Mason-Cammorato, Revenue Manager. Jenn has been with Frontdesk for 4 years and has been consistently owning it and exemplifying a growth mindset. In her free time, Jenn enjoys playing video games with her husband. She has a subscription with Elder Scrolls Online and typically gravitates towards RPGs. To commemorate October as National Disability Employment Awareness Month, Jenn also shares her experience on working at Frontdesk with a disability.

Tell me about your role and what you do here at Frontdesk?

I’m a Revenue Manager. I set and execute pricing strategies to maximize revenue.

What do you enjoy most about your role?

The autonomy. I’m granted the trust to take what I believe are the best steps to get my job done. I answer to our CEO, and we have a dialogue about revenue and pricing, but overall, it’s pretty autonomous.

What were you doing before Frontdesk and what brought you here?

I have a degree in hospitality management, and I worked in management in hotels and restaurants for several years. I was offered a data analyst position at Nokia, and worked there for a few years, remotely. My husband was offered a position at SpaceX 5 years ago, and we packed up our life on the east coast and moved to the west coast. I wasn’t doing much of anything, job wise, and I put my resumé online, but didn’t actively look for a job. I was contacted by Angela to interview for a Guest Experience Specialist position. I was offered the job, and I was excited to work remotely, so I accepted!

What is your favorite Frontdesk city?

Charlotte, forever and always. I was there when we were building it out, I was the first GES there, back when GES and OTA were the same thing. It was my city, and thankfully, it’s a high performing city.

What has been your biggest learning experience since starting at Frontdesk?

Watching the company grow from 6 employees in 1 and a half cities to over 200 employees in 30 cities has been a trip. Nobody was 100% sure how to do it, so we just dove head first into growth. We read articles, went to conferences, read books, followed Facebook groups, and made valuable friendships with growth minded leaders in our industry, and we just did it. And it worked! We figured it out, and it was amazing. It’s still amazing to see the strategies we came up with on our own 3 years ago are fueling our rapid growth today.

What advice would you give to others in your role?

I recently had a new person, Andrew Turner, join me on the revenue team. Some revenue managers will tell you that it’s a science. Andrew and I both firmly believe it’s both art and science. If you have a gut feeling about something, bring it to the team and we’ll go for it!

What surprised you about working at Frontdesk?

How quickly talent is recognized, and advancement opportunities ABOUND if you’re working effectively. We have entry level jobs at Frontdesk, and many, many people have advanced beyond those positions to ones that may better reflect their talents and abilities.

Bucket list place to visit?

The Greek Isles. I’d love to spend a month on a sailboat going island to island, exploring ruins, and laying on the beach.

How do you feel Frontdesk has fostered an environment for people with disabilities to grow and succeed?

We have a liberal leave policy, and if I have a doctor’s appointment, I can just go to it. I don’t even have to put it on my calendar, though I do so nobody schedules a meeting on top of me. I’ve never had to take leave because of my MS, but it’s been made clear to me numerous times that if I need it, take it. I’ve gone to regular doctor’s visits, several MRIs, and even a clinical trial while working here. Employee well-being is a top priority at Frontdesk. It has since I started working here.

What advice would you give to coworkers when it comes to working with people with disabilities?

Never treat your colleagues differently or expect anything other than their best effort. Expect everyone to give their best effort. If you’re having a bad day, and I absolutely have those, just give what you can that day. Nobody expects you to give more than you have. Your best effort is great.

Meet Frontdesk: Guest Experience Manager

For our Meet Frontdesk blog this month, we sat down with Ashley Fields, Guest Experience Manager. Ashley started at Frontdesk in October of 2018 and during that time, she has exemplified Frontdesk’s core value of owning it and having a growth mindset. These values really show when Ashley is going above and beyond for our guests! In her free time, Ashley enjoys painting, music, spending time with her family and friends but most of all, cheering on her KANSAS CITY CHIEFS!

Tell me about your role and what you do here at Frontdesk?

As a Guest Experience Manager here at Frontdesk, I: 

  • Help resolve any escalated issues and guest complaints
  • Payroll
  • Directly supervise Senior GES team
  • Recognize direct reports for accomplishments and milestones
  • Hire/Fire and works closely with HR to have a constant flow of amazing talent
  • Maintain consistent one-on-ones with the Director of Guest Experience and Senior GES’s to ensure team building, team work, strong work ethic and performance evaluations
  • Coordinate and run biweekly GES team meetings and Senior GES meetings.
  • Work with the Director of Guest Experience and training manager closely on new processes and implementation
  • Delegate tasks as needed
  • Jump in for GES emergencies or support as needed
  •  

What do you enjoy most about your role?

I most enjoy collaborating with all of the creative and brilliant minds here at Frontdesk to create the best experience possible for our guests and co-workers. Seeing and being a part of Frontdesk’s growth has been tremendously rewarding. When I joined the team we had only 3 cities under our belt and now we have 30 and counting!

What were you doing before Frontdesk and what brought you here?

I come from a long line of customer service management. Our training manager here at Frontdesk told me about this amazing new company that she had started with as a Guest Experience Specialist. Being able to continue in a field that I love, combined with working remotely, was the perfect combination to allow me to grow in my career while getting to spend more time with my family. I am proud to say that Frontdesk was then and still is, hands down, the best choice I have ever made in my career.

What is your favorite Frontdesk city?

Kansas City by default because that’s where I was born and raised!
Recommendations of places to visit in the area: The Crossroads Art District, Kansas City’s City Market, Kauffman Stadium and last but not least, Arrowhead (GEHA Field) Stadium- the atmosphere is something everyone should experience while in KC!

What has been your biggest learning experience since starting at Frontdesk?

Embrace change! With such a fast growing company and ever changing world around us, it is important to adapt and overcome while exemplifying our core values

What advice would you give to others in your role?

Ask all of the questions, be adaptable, and never suffer in silence. There is always a solution and a helping hand around every corner.

What surprised you about working at Frontdesk?

The culture- It is unlike anything I have ever experienced. The support, teamwork, and relationships built combined with the collective growth mindset we have here at Frontdesk is something I had never experienced and wouldn’t trade for the world.

Bucket list place to visit?

Italy- It is absolutely beautiful- the art, landscapes, shopping, and who can forget the endless vineyards!

Frontdesk Football Cities

Football season is back and we couldn’t be more excited! Did you know… Frontdesk is in 18 cities with NFL teams? 🏈

Cheer on your favorite team and stay with Frontdesk! We’ve broken down all the home games in Frontdesk cities to help you plan your trip! All game times listed below are based on Eastern Time.

Use code KICKOFF21 for 10% off your stay when you book direct around an NFL game!

Dallas Cowboys

Mon, Sep 27 vs Philadelphia 8:15 PM

Sun, Oct 3 vs Carolina 1:00 PM

Sun, Oct 10 vs New York 4:25 PM

Sun, Nov 7 vs Denver 1:00 PM

Sun, Nov 14 vs Atlanta 1:00 PM

Thu, Nov 25 vs Las Vegas 4:30 PM

Sun, Dec 26 vs Washington 8:20 PM

Sun, Jan 2 vs Arizona 1:00 PM

Philadelphia Eagles

Sun, Sep 19 vs San Francisco 1:00 PM
Sun, Oct 3 vs Kansas City 1:00 PM
Thu, Oct 14 vs Tampa Bay 8:20 PM
Sun, Nov 7 vs Los Angeles 4:05 PM
Sun, Nov 21 vs New Orleans 1:00 PM
Sun, Dec 19 vs Washington TBD
Sun, Dec 26 vs New York 1:00 PM
Sun, Jan 9 vs Dallas 1:00 PM

Houston Texans

Sun, Sep 12 vs Jacksonville
Thu, Sep 23 vs Carolina 8:20 PM
Sun, Oct 10 vs New England 1:00 PM
Sun, Oct 31 vs Los Angeles 1:00 PM
Sun, Nov 28 vs New York 1:00 PM
Sun, Dec 5 vs Indianapolis 1:00 PM
Sun, Dec 12 vs Seattle 1:00 PM
Sun, Dec 26 vs Los Angeles 1:00 PM
Sun, Jan 9 vs Tennessee 1:00 PM

Atlanta Falcons

Sun, Sep 12 vs Philadelphia
Sun, Oct 3 vs Washington 1:00 PM
Sun, Oct 10 vs New York 9:30 AM
Sun, Oct 31 vs Carolina 1:00 PM
Thu, Nov 18 vs New England 8:20 PM
Sun, Dec 5 vs Tampa Bay 1:00 PM
Sun, Dec 26 vs Detroit 1:00 PM
Sun, Jan 9 vs New Orleans 1:00 PM

Detroit Lions

Sun, Sep 12 vs San Francisco
Sun, Sep 26 vs Baltimore 1:00 PM
Sun, Oct 17 vs Cincinnati 1:00 PM
Sun, Oct 31 vs Philadelphia 1:00 PM
Thu, Nov 25 vs Chicago 12:30 PM
Sun, Dec 5 vs Minnesota 1:00 PM
Sun, Dec 19 vs Arizona 1:00 PM
Sun, Jan 9 vs Green Bay 1:00 PM

Arizona Cardinals

Sun, Sep 12 @ Tennessee
Sun, Sep 19 vs Minnesota 4:05 PM
Sun, Oct 10 vs San Francisco 4:25 PM
Sun, Oct 24 vs Houston 4:25 PM
Thu, Oct 28 vs Green Bay 8:20 PM
Sun, Nov 14 vs Carolina 4:05 PM
Mon, Dec 13 vs Los Angeles 8:15 PM
Sat, Dec 25 vs Indianapolis 8:15 PM
Sun, Jan 9 vs Seattle 4:25 PM

Photo courtesy of Arizona Cardinals Facebook page

Minnesota Vikings

Sun, Sep 12 @ Cincinnati
Sun, Sep 26 vs Seattle 4:25 PM
Sun, Oct 3 vs Cleveland 1:00 PM
Sun, Oct 10 vs Detroit 1:00 PM
Sun, Oct 31 vs Dallas 8:20 PM
Sun, Nov 21 vs Green Bay 1:00 PM
Thu, Dec 9 vs Pittsburgh 8:20 PM
Sun, Dec 26 vs Los Angeles 1:00 PM
Sun, Jan 9 vs Chicago 1:00 PM

Cleveland Browns

Sun, Sep 19 vs Houston 1:00 PM
Sun, Sep 26 vs Chicago 1:00 PM
Sun, Oct 17 vs Arizona 4:05 PM
Thu, Oct 21 vs Denver 8:20 PM
Sun, Oct 31 vs Pittsburgh 1:00 PM
Sun, Nov 21 vs Detroit 1:00 PM
Sun, Dec 12 vs Baltimore 1:00 PM
Sun, Dec 19 vs Las Vegas TBD
Sun, Jan 9 vs Cincinnati 1:00 PM

Tampa Bay Buccaneers

Thu, Sep 9 vs Dallas
Sun, Sep 19 vs Atlanta 4:05 PM
Sun, Oct 10 vs Miami 1:00 PM
Sun, Oct 24 vs Chicago 4:25 PM
Mon, Nov 22 vs New York 8:15 PM
Sun, Dec 12 vs Buffalo 4:25 PM
Sun, Dec 19 vs New Orleans 8:20 PM
Sun, Jan 9 vs Carolina 1:00 PM

Pittsburgh Steelers

Sun, Sep 19 vs Las Vegas 1:00 PM
Sun, Sep 26 vs Cincinnati 1:00 PM
Sun, Oct 10 vs Denver 1:00 PM
Sun, Oct 17 vs Seattle 8:20 PM
Mon, Nov 8 vs Chicago 8:15 PM
Sun, Nov 14 vs Detroit 1:00 PM
Sun, Dec 5 vs Baltimore 4:25 PM
Sun, Dec 19 vs Tennessee 1:00 PM
Mon, Jan 3 vs Cleveland 8:15 PM

Carolina Panthers

Sun, Sep 12 vs New York
Sun, Sep 19 vs New Orleans 1:00 PM
Sun, Oct 10 vs Philadelphia 1:00 PM
Sun, Oct 17 vs Minnesota 1:00 PM
Sun, Nov 7 vs New England 1:00 PM
Sun, Nov 21 vs Washington 1:00 PM
Sun, Dec 12 vs Atlanta 1:00 PM
Sun, Dec 26 vs Tampa Bay 1:00 PM

Cincinnati Bengals

Sun, Sep 12 vs Minnesota
Thu, Sep 30 vs Jacksonville 8:20 PM
Sun, Oct 10 vs Green Bay 1:00 PM
Sun, Nov 7 vs Cleveland 1:00 PM
Sun, Nov 28 vs Pittsburgh 1:00 PM
Sun, Dec 5 vs Los Angeles 1:00 PM
Sun, Dec 12 vs San Francisco 1:00 PM
Sun, Dec 26 vs Baltimore 1:00 PM
Sun, Jan 2 vs Kansas City 1:00 PM

Kansas City Chiefs

Sun, Sep 12 vs Cleveland
Sun, Sep 26 vs Los Angeles 1:00 PM
Sun, Oct 10 vs Buffalo 8:20 PM
Mon, Nov 1 vs New York 8:15 PM
Sun, Nov 7 vs Green Bay 4:25 PM
Sun, Nov 21 vs Dallas 4:25 PM
Sun, Dec 5 vs Denver 1:00 PM
Sun, Dec 12 vs Las Vegas 1:00 PM
Sun, Dec 26 vs Pittsburgh 4:25 PM

Indianapolis Colts

Sun, Sep 12 vs Seattle
Sun, Sep 19 vs Los Angeles 1:00 PM
Sun, Oct 17 vs Houston 1:00 PM
Sun, Oct 31 vs Tennessee 1:00 PM
Thu, Nov 4 vs New York 8:20 PM
Sun, Nov 14 vs Jacksonville 1:00 PM
Sun, Nov 28 vs Tampa Bay 1:00 PM
Sun, Dec 19 vs New England
Sun, Jan 2 vs Las Vegas 1:00 PM

Tennessee Titans

Sun, Sep 12 vs Arizona
Sun, Sep 26 vs Indianapolis 1:00 PM
Mon, Oct 18 vs Buffalo 8:15 PM
Sun, Oct 24 vs Kansas City 1:00 PM
Sun, Nov 14 vs New Orleans 1:00 PM
Sun, Nov 21 vs Houston 1:00 PM
Sun, Dec 12 vs Jacksonville 1:00 PM
Thu, Dec 23 vs San Francisco 8:20 PM
Sun, Jan 2 vs Miami 1:00 PM
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Photo courtesy of Jacksonville Jaguars Facebook page

Jacksonville Jaguars

Sun, Sep 19 vs Denver 1:00 PM
Sun, Sep 26 vs Arizona 1:00 PM
Sun, Oct 10 vs Tennessee 1:00 PM
Sun, Oct 17 vs Miami 9:30 AM
Sun, Nov 7 vs Buffalo 1:00 PM
Sun, Nov 21 vs San Francisco 1:00 PM
Sun, Nov 28 vs Atlanta 1:00 PM
Sun, Dec 19 vs Houston 1:00 PM
Sun, Jan 9 vs Indianapolis 1:00 PM

New Orleans Saints

Sun, Sep 12 vs Green Bay
Sun, Oct 3 vs New York 1:00 PM
Sun, Oct 31 vs Tampa Bay 4:25 PM
Sun, Nov 7 vs Atlanta 1:00 PM
Thu, Nov 25 vs Buffalo 8:20 PM
Thu, Dec 2 vs Dallas 8:20 PM
Mon, Dec 27 vs Miami 8:15 PM
Sun, Jan 2 vs Carolina 1:00 PM

Photo courtesy of New Orleans Saints Facebook page

*Bonus: Denver Broncos

(spoiler alert, we're heading to Denver!)

Sun, Sep 26 vs New York 4:05 PM
Sun, Oct 3 vs Baltimore 4:25 PM
Sun, Oct 17 vs Las Vegas 4:25 PM
Sun, Oct 31 vs Washington 4:25 PM
Sun, Nov 14 vs Philadelphia 4:25 PM
Sun, Nov 28 vs Los Angeles 4:05 PM
Sun, Dec 12 vs Detroit 4:05 PM
Sun, Dec 19 vs Cincinnati 4:05 PM
Sun, Jan 9 vs Kansas City 4:25 PM

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Photo courtesy of Denver Broncos Facebook page

Explore Philadelphia: Welcome to Our New City

Frontdesk welcomes you to one of our newest cities: Philadelphia, PA! Philadelphia is the 6th most populated city in the US and is known for its several historic landmarks including the Liberty Bell, Independence Hall and the iconic steps of the Philadelphia Museum of Art- made famous by the film Rocky. There is so much to see and explore in this bustling city!

Neighborhoods

Old City

Old City is a tourist hotspot because it’s home to many of the biggest Philadelphia attractions including the Liberty Bell, Independence Hall, Elfreth’s Alley and the Betsy Ross House. This neighborhood is known as one of the most historic neighborhoods in America.

Northern Liberties

This hip neighborhood attracts artists, foodies, and craft beer fans. The former manufacturing district is now a favorite Philly dining neighborhood. Northern Liberties also hosts food festivals and other events regularly.

South Philadelphia

South Philly is the place for sports fans! This neighborhood is home to several stadiums including Citizens Bank Park with its skyline view. It’s also where you’ll find the Lincoln Financial Field, home of the Philadelphia Eagles.

What To Do

Photo Courtesy of Liberty Bell Center Facebook Page

Visit the Historic Sites

If you’re a history buff, you’ll love all of the history Philadelphia has to offer. You can visit the Liberty Bell and tour the small museum for free. Grab a ticket and head over to Independence Hall to see where the Declaration of Independence was signed. You can also make a stop at the Betsey Ross House, which is where the American Flag was born.

Reading Terminal Market

This unique market is set below a former railroad terminal and is popular among tourists and locals. As one of America’s oldest farmer’s markets, Reading Terminal Market is a great source for fresh produce, seafood, meats and cheese, but also has public space for open seating where customers can enjoy meals from dozens of restaurants.

Photo Courtesy of Reading Terminal Market Facebook Page

Photo Courtesy of Philadelphia's Magic Gardens Facebook Page

Philadelphia’s Magic Gardens

Philadelphia’s Magic Garden is made from handmade tiles, bottles, bicycle wheels, mirrors, and international folk art creating incredible mosaics. This non-profit museum is made up of two indoor galleries and a bi-level outdoor sculpture garden.

Eats

Breakfast/Brunch

With so many brunch options in Philadelphia, it’s hard to pick a favorite! One we recommend is Cafe Lift. They serve brunch 7 days a week from 8am to 3pm. Cafe Lift offers coffee drinks and a menu that evolves seasonally with ingredients sourced from responsible growers and locally sourced when possible.

Lunch

It wouldn’t be a trip to Philadelphia without trying a Philly Cheesesteak and Oh Brother Philly is the place to try it! This casual, counter-service restaurant is the perfect stop for classic cheesesteaks, burgers, creative sides & shakes.

Dinner

For a nice dinner, we recommend Talula’s Garden. Driven by local ingredients, Talula’s Garden crafts American dishes with a farm-to-table theme. Their food is served in a chic, cozy farmhouse setting with a gorgeous patio.

Drinks

There is no shortage of places to find a drink in Philadelphia! If you’re a beer drinker, we recommend Yards Brewing Company. Do you enjoy wine? Check out Tria Cafe Rittenhouse. Looking for a place to grab a cocktail? R&D Cocktail Bar is a chic bar serving creative cocktails.

Best Way to Get Around

There are many ways to get around in Philadelphia. If you are looking for a healthier way to explore the city, Philadelphia is rated as one of the best walking cities in the country. In addition, they have 750 miles of bike trails in the works with over 300 miles of it already completed.The city has a bike rental service, Indego, starting at $4 per ride. Philly PHLASH Downtown Loop is a bus that connects all of the city’s top attractions. The city is also home to SEPTA (Southeastern Pennsylvania Transportation Authority) which offers buses, trains, underground subway trains and trolleys. These options will get you almost anywhere you need to go in the city and even into some suburbs. Rideshare programs such as Uber and Lyft are also available and make for a convenient way to get around the city.

Meet Frontdesk: Senior Partner Success Manager

For this edition of Meet Frontdesk, we sat down with Claudia Chevalier, Senior Partner Success Manager. Claudia began at Frontdesk 2 years ago and during that time, she has demonstrated all of Frontdesk’s core values. Prior to Frontdesk, Claudia worked in Property Management. She was introduced to the company by her now fellow Senior Partner Success Manager, Bella. After experiencing and falling in love with the work culture, Bella thought Claudia would be a perfect fit for the company and referred her. In her free time, Claudia enjoys playing tennis, spending time with her friends and family, and traveling whenever possible.

Tell me about your role and what you do here at Frontdesk?

I’m a Senior Partner Success Manager at Frontdesk, and I manage partnerships in a variety of markets- Phoenix, Scottsdale, Tempe, Des Moines, Ames, St. Louis, Minneapolis, and New Orleans. One of my main priorities is partner retention and ensuring our partners have the tools they need for our relationship to succeed. I also analyze our monthly revenue reports and close deals with the Director of Real Estates.

What do you enjoy most about your role?

I enjoy forming connections and relationships with our Partners! Traveling to meet our partners in person is also a huge plus!

What is your favorite Frontdesk city?

So far, I’ve been to ten of our markets and have thoroughly enjoyed them all! If I had to pick one, it would most likely be Cincinnati. If you’re ever in the area, go to “A Taste of Belgium” and try the chicken and waffles!

What has been your biggest learning experience since starting at Frontdesk?

This was my first remote position, so I had to learn a new balance and get used to not being in a traditional office environment every day. The Partnership team is very close-knit, and we write Good Morning to everyone in the team on our channel every day! I truly feel connected to them and am grateful for the opportunity to work with them!

What advice would you give to others in your role?

Always be adaptable and eager to learn new things!

Bucket list place to visit?

I’d love to go to Tahiti! The over-the-water bungalows are gorgeous, and I love the beach!

Travel’s Fastest Growing U.S. Small Businesses Offer a Glimpse Into These Emerging Trends

Frontdesk is leading the way as travelers seek alternative accommodations!

“The pandemic catapulted a few niche innovations into widespread use, benefiting a few fast-moving travel businesses. Lists come and go, but pay attention to the underlying trends that will last after the crisis passes.” Says Sean O’Neill at Skift.

Milwaukee’s Frontdesk among fastest-growing U.S. firms: See local businesses on Inc. 5000

Vacation rental startup Frontdesk Inc. is among America’s fastest-growing private companies, according to the annual Inc. 5000 list published Tuesday.

Milwaukee-based Frontdesk ranked 136 on the list, representing 3,012% revenue growth between 2017 and 2020. The company was founded in 2017 and has raised $18 million to date, including a recent $7 million raise.

Get Away in August

Whether you’re going on a road trip or flying across the country, you’ll need good quality luggage. Here at Frontdesk, we are big fans of the Away suitcase. The Large is the biggest suitcase offered by Away and is perfect for a long getaway. 

Why We Love Away

The Away suitcase has a stylish, sleek hard outer shell to not only look great, but also protect your belongings! The Large is currently offered in 6 different colors.  

Features

  • 360° spinner wheels to ensure a smooth ride
  • TSA-approved lock for extra security
  • The interior features 2 compartments- one for clothes and one for harder items such as shoes or toiletries
  • Hidden laundry bag to separate dirty clothes

Don't want to take our word for it?