Meet Frontdesk: City Manager

For our very first Meet Frontdesk, we spoke with Chantal Doxon, Tampa and St. Petersburg City Manager. Chantal began at Frontdesk 2.5 years ago as a cleaner after moving to Tampa, FL. Since then, she has transitioned into a City Manager role after showing she embodies all of Frontdesk’s core values. Prior to Frontdesk, Chantal was getting her degree in Interior Architecture. In her free time, she enjoys doing puzzles, boxing, and being on the water. 

What do you do in your role as a City Manager?

I make sure units are clean and that maintenance and cleaners are doing what they are supposed to so we can prevent any issues with guests. I also work with property managers to make sure there are no issues with guests before or during their stay. In summary, I am there to help with the day to day issues and being there for guests for whatever they need assistance with. 

What do you enjoy most about your role?

I enjoy being able to contribute to our guest’s stays. I know how important vacationing is, so if there is any way I can make it better for a guest, I’m happy to help!

What has been your biggest learning experience since starting at Frontdesk?

Personally, since starting at Frontdesk, I’ve learned how to adapt and adapt quickly. Problem solving in a timely manner is key in everyday operations to make sure things get done and done well.

What advice would you give to others in your role?

I would tell others, that if you find yourself confused or feeling overwhelmed, not knowing what to do, reach out. Everyone is willing to help and more likely than not, we have been in the same situation and can guide you through it.

Bucket list place to visit?

I have so many! But the next place on my list to go to go is Thailand!

What is one must-do or must-try place if someone visits Tampa or St. Petersburg?

There are so many! The St. Pete Pier is a must! Or 7th Ave in Ybor City if you’re looking for a good night on the town.